Deleting your data

Last updated: 2026-10-08

TalkCraft doesn’t ask you to create an account, so there’s no account to delete. Learning progress, provider-held records and subscriptions need separate actions. Here is how to remove local data and request help with other records.

1. Reset your progress inside the app

To wipe quizzes, scenarios, review cards, XP, and streaks while keeping the app installed:

• Open TalkCraft.
• Go to Settings.
• Tap Reset All Progress and confirm.

Read the confirmation in your installed version for the data affected. We do not keep a cloud-synced copy of your learning progress. Resetting progress does not cancel a subscription or erase analytics, support or purchase records.

2. Remove local learning data by deleting the app

Use Delete App rather than Offload App, which preserves documents and data. Device backups, purchase records and service-provider identifiers may persist separately.

• iPhone / iPad: touch and hold the app icon → Remove App → Delete App.

Uninstalling does not cancel a paid subscription. If you have Premium, cancel it before or after uninstalling — see below.

3. Cancel Premium

Billing is handled by Apple. Manage cancellation in your Apple Account:

• Apple: apps.apple.com/account/subscriptions → TalkCraft → Cancel.

4. Data held by our service providers

Removing local data does not automatically remove information held by service providers:

• Apple — your App Store account and purchase history.
• RevenueCat — subscription state tied to an installation identifier, plus purchase records. Details in the Privacy Policy.

PostHog may hold pseudonymous usage/diagnostic records from configured app versions and website visits where analytics was accepted. Support messages also remain separate from your app installation. For access or deletion requests, email privacy@talkcraft.app with the app version or website involved and the approximate dates. We may need an identifier to locate the records; we will explain what is needed. Do not send payment-card details.

Apple controls its own account and transaction records. Some records may need to be kept for legal or billing purposes. To stop future website analytics, change your choice on the Cookies page. Withdrawing consent does not itself delete events already sent.

Questions

Email hello@talkcraft.app and we’ll help.